What are Chatbots? A Guide to Chatbot Solutions

Best Chatbot Name Ideas to Get Customers to Talk

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45% of Millennials are comfortable using voice assistants online. If you’re not offering this service, you could be missing out on sales. The goal is to get users to interact with the chatbot, so a good first impression is essential. For example, you can choose formal or informal language depending on your target audience. However, you can resolve several common issues of customers with automatic responses and immediate solutions with chatbots. A chatbot should have a good script to develop the conversation with customers.

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As for Dashly chatbot— it assures you’ll get the result you need, allows one to feel its confidence and expertise. A robot name, like Bolt or Alpha, clarifies that the user is chatting with a non-human being, which can help avoid any confusion. You might consider a robot name if you’re in an industry like tech, education, or finance. Bot builders can help you to customize your chatbot so it reflects your brand.

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A good chatbot name will stick in your customer’s mind and helps to promote your brand at the same time. If you’ve ever had a conversation with Zo at Microsoft, you’re likely to have found the experience engaging. Customers having a conversation with a bot want to feel heard.

Try to come up with a new chatbot name

In 2016, Microsoft launched an ambitious experiment with a Twitter chatbot known as Tay. One of my favorite pastimes is radically misdiagnosing myself with life-threatening illnesses on medical websites (often in the wee hours of the night when I can’t sleep). If you’re the kind of person who has WebMD bookmarked for similar reasons, it might be worth checking out MedWhat. I’m not sure whether chatting with a bot would help me sleep, but at least it’d stop me from scrolling through the never-ending horrors of my Twitter timeline at 4 a.m.

Here, you are going to create the custom objects needed to capture and store the specific information we need for this example. As we are expecting various API responses for this chatbot, let’s create those attributes to store those responses. Give your chatbot a name , and select the channel you will be using. Define the sender account , and set the chatbot language.

45.9% of consumers expect bots to provide an immediate response to their query. Well, for two reasons – first, such bots are likable; and second, they feel simple and comfortable. Plus, whatever name for bot your choose, it has to be credible so that customers can relate to that. 10 Must-have Chatbot Features That Make Your Bot a Successcan help with other ways to add value to your chatbot. And if your bot has a cold or generic name, customers might not like it and it may dilute their experience to some extent.

The main steps in the customer journey when conversing with chatbots is broken up into dialogs. By default, you will be in the Default dialog, which we will use for a greeting message, and quickly find out what the user wants to know. You can save yourself from needless headaches if you get a pre-trained chatbot.

chatbot name

As a real human in conversation, it’s always nice to reuse customers’ data to engage a conversation or acknowledge information that has been sent by the user. Remember that your chatbot name does not match any other brand name. Because something like this will create a negative impression in the mind of people towards your brand. Here you can find the best collections of robot names ideas. If your chatbot is intent-driven you do not need to use the To dialog element as intents work on auto-routing users through the customer journey. Intents are used in AI-powered chatbots running on training phrases enabling the chatbot to work beyond just keyword recognition.

Ways to Make Chatbots Feel Real and On-Brand

First, the chatbot tries to analyze the customer’s input . Naturally, this idea of a computer deceiving a person into thinking they’re interacting with a real human caught the interest of many computer scientists. Any textual content can be imported, CRMs, databases and even simple docs. MetaDialog’s conversational interface understands any question or request, and responds with a relevant information automatically. You dont need to waste your time designing or coding anything.

chatbot name

This does not mean bots with robotic or symbolic names won’t get the job done. When it comes to naming a bot, you basically have three categories of choices — you can go with a human-sounding name, or choose a robotic name, or prefer a symbolic name. Choose an avatar that feels right for the bot personality type. Whether you want the bot to promote your products or engage with customers one-on-one, or do anything else, the purpose should be defined beforehand.

Never Leave Your Customer Without an Answer

This might have been the case because it was just silly, or because it matched with the brand so cleverly that the name became humorous. Some of the use cases of the latter are cat chatbots such as Pawer or MewBot. It’s less confusing for the website visitor to know from the start that they are chatting to a bot and not a representative. This will show transparency of your company, and you will ensure that you’re not accidentally deceiving your customers. You can start by giving your chatbot a name that will encourage clients to start the conversation. It will also make them feel more connected with your brand.

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Another factor to keep in mind is to skip highly descriptive names. Ideally, your chatbot’s name should not be more than two words, if that. Steer clear of trying to add taglines, brand mottos, etc. ,in an effort to promote your brand.

chatbot name

If you give your bot a human-like name, users might think they’re dealing with a human. Chatfuel’shandover protocol automatically notifies the users when a human agent takes over for your chatbot at any point. However, research has also shown that feminine AI is a more popular trend compared to using male attributes and this applies to chatbots as well. The logic behind this appears to be thatfemale robots are seen to be more human than male counterparts.

The Monkey chatbot might lack a little of the charm of its television counterpart, but the bot is surprisingly good at responding accurately to user input. Monkey responded to user questions, and can also send users a daily joke at a time of their choosing and make donations to Red Nose Day at the same time. It also eliminates potential leads slipping through an agent’s fingers due to missing a Facebook message or failing to respond quickly enough. Interestingly, the as-yet unnamed conversational agent is currently an open-source project, meaning that anyone can contribute to the development of the bot’s codebase. The project is still in its earlier stages, but has great potential to help scientists, researchers, and care teams better understand how Alzheimer’s disease affects the brain.

Artificial intelligence-powered chatbots are outpacing the assistance of human agents in immediate response to customers’ questions. AI and machine learning technologies will help your bot sound like a human agent and eliminate repetitive and mechanical responses. Have you ever felt like you were talking to a human agent while conversing with a chatbot? Innovative chatbot names will captivate website visitors and enhance the sales conversation. Robotic names are suitable for businesses dealing in AI products or services while human names are best for companies offering personal services such as in the wellness industry.

  • Whether you’re building an automated chatbot for your business or creating a fun project, you have to come up with an attractive name.
  • We’ve already seen the names of Elon Musk and Bill Gates, which incorporate animals.
  • Creating a human personage is effective, but requires a great effort to customize and adapt it for business specifics.
  • Features such as buttons and menus reminds your customer they’re using automated functions.

When you are planning to name your chatbot creatively, you should look into various factors. Business objectives play a vital role in naming chatbots and online business owners should decide the role of chatbots in a website. For instance, if you have an eCommerce store, your chatbot should act as a sales representative. Since you are trying to engage and converse with your visitors via your AI chatbot, human names are the best idea. You can name your chatbot with a human name and give it a unique personality.


An example of this is if it were to see “mother” anywhere in the person’s message, it would ask the person about their family. AI Engine automatically processes your chatbot name content into conversational knowledge, it reads everything and understands it on a human level. This is especially true if you’re planning on building multiple bots.

And if you did, you must have noticed that these chatbots have unique, sometimes quirky names. Do you need a customer service chatbot or a marketing chatbot? Once you determine the purpose of the bot, it’s going to be much easier to visualize the name for it.

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